Funny enough many moons ago I lived in Maryland I would talk to my parents once a week .... just beter that way. My mom we talked about everything and anything but when my father got on the phone it was not hows work or hows the house, the conversation always started, "My computer....." after a year of this and fixing his system everytime I visited them. I exploded and told him If you ever touch your PC or install anythign without asking me I will NEVER help you again. To this day he asks me if he can install something before he does.
Makes it so much easier now.