Old Funny Computer Bits

Tiveria

Sheeptastic!
There is nothing worse than the customer who will only believe his or her own self-diagnosis. A woman and her daughter were lingering around by the Macintosh display in our store. She told me a story that I never really grasped, but the general problem was that her daughter saved a report to a floppy using the Mac they had at home. Later, when they tried to read the file, they couldn't find it. They had put one disk in after another, but every directory looked just like the first disk. She KNEW what the problem was and would be damned if I would tell her different. SHE knew that the disks were all kept in a stack on the desk, and that the disks all had the same data as the first one because the topmost disk "leaked" onto the others. I told her the correct way to look for the lost file on a Mac, but she wasn't willing to accept my answer. She wandered off, and I went to help another customer. Fifteen minutes later, I noticed that she had a second salesman cornered and was making "leaking" gestures as she presumably told him the same story. He talked for a while and demonstrated how to read disk directories. She gave him the same blank stare that she gave me and wandered off again. Not good enough! Fifteen minutes later she had a THIRD salesman cornered and started going through her while story again. The salesman looked like he was ready to pop, so I stepped back in.

Knowing she'd never leave until we told her what she wanted to hear, I told her that after some further thought, I realized she was right. There was nothing that could be done to save her daughter's file, but in the future she should always keep each floppy in a ZipLoc bag to be sure they don't leak on each other in the future. She was instantly happy and went on her way. I'll make a bet she still keeps her disks in sealed plastic bags.
 
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