New Maddox article: http://maddox.xmission.com
I don't know Ron, but I guarantee you that Ron has never said "allow us to provide you with excellent customer service." In fact, I'd be willing to bet that Ron provides satisfactory, but not excellent customer service, jerks it to manga, gets in heated arguments over Battlestar Galactica, and hates his job because his boss doesn't appreciate him enough. But some day Ron will get his degree in computer science, quit his job, and then his boss will be sorry for not paying Ron more! Until then, he's an undersexed shill. Unless the beefy, goateed computer programmer look is making a comeback, and based on personal experience, it hasn't.